Privacy Policy

This Privacy Policy governs the manner in which Oberoi Realty Limited/its group/affiliate/associate companies/joint ventures (“ORL Group” or “we” or “our” or “us” as the context so requires) collects, processes, uses and maintains data collected from users (“you” or “your” or “users” as the context so requires) of our website (“Sites”).

1.0 DATA WE MAY COLLECT FROM YOU  -

We may collect both personally identifiable information and non-personally identifiable information from users in various ways, including but not limited to:

1.1 Data you give us: You may give us your personal information voluntarily by registering your interest for any of our project(s) on our Sites and/or by scheduling a visit for any of our project(s) and/or by interacting/corresponding with the virtual assistant on our Sites and/or by filling forms (if any) on our Sites and/or by corresponding with us by phone, e-mail or otherwise and/or by you interacting with any of our business partners, real estate agents, sales agents and our professional advisors/consultants engaged by us or on our behalf and/or by submitting your Curriculum Vitae. This also includes information including but not limited to information you provide when you register to use our Sites, subscribe to our mailer list, email us, arrange project viewings with us, request brochures from us, complete an enquiry form, provide your Curriculum Vitae and when you report a problem with our Sites. The information/data you give us may include your name, address, e-mail address, phone number and any other information relevant to your enquiry or request. Further, if applicable, the information may also include details such as transaction amount, bank name, card type, card number.

1.2 Data we collect about you: We may automatically collect your non-personal information including but not limited to in the form of Internet Protocol (IP) addresses, your login information, browser type and version, operating system, device information, time zone setting, browser plug-in types and versions, platform; and information about your visit, including the full URL clickstream to, through and from our Sites; materials you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, Usage details about how you interact with our Services and methods used to browse away from the page and any phone number used to call our customer service number.

1.3 Data we receive from other sources: We may receive information/data about you if you use our Sites or the other services (if any) we provide. We also work closely with third parties (including but not limited to business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

2.0 HOW WE USE COLLECTED DATA -

We may collect and use your data including but not limited for the following purposes: (i) for carrying out our obligations (if any) arising from any contracts entered into between you and us and to provide you with the information and services that you request from us relating to our project(s) or opportunities detailed on our Sites or otherwise notified to you; (ii) for providing you with information about our other project(s), schemes (if any) and offerings (if any) that are similar to those that you have already purchased or enquired about; to provide you, or permit selected third parties to provide you, with information about our other project(s), schemes (if any) and offerings (if any) we feel may interest you; (iii) for helping us respond to your customer service requests and support needs more efficiently; (iv) for understanding how the users as a group use our Sites and offering and to improve those; (v) for complying with legal obligations (if any); (vi) for administering our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and (vii) for improving our Sites to ensure that the content is presented in the most effective manner for you and for your computer.

We may contact you by e-mail or SMS or whatsapp or telephone or such other method of contact, for any of the above scenarios which may be relevant.

3.0 DISCLOSURE OF YOUR INFORMATION -

We may share your data with any member of the ORL Group. We may also share your data with selected third parties including but not limited to (i) business partners, real estate agents, sales agents and our professional advisors for the performance of any contract or any potential contract we may enter into with them or you, or in relation to any ancillary requirements; (ii) analytics and search engine providers that assist us in the improvement and optimisation of our Sites (iii) to third party(ies) in the event we sell or buy any business or assets; (iv) to administer our Sites and services; (v) for internal operations and security purposes; (vi) if we are under a duty to disclose or share your data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; and (vii) as otherwise disclosed or permitted by law.

4.0 COOKIES -

We use cookies, permissions and other trackers in our Sites that are used to collect and process data about you such that we can provide you a better online experience as well as to improve our services.

5.0 THIRD-PARTY WEBSITES -

Our Sites may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such third-party websites. We are also not liable for any loss or damage that may occur to you on account of these third-party websites. We encourage the users to read the privacy policies of all such websites on visiting the same.

6.0 DATA SECURITY -

We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your data from unauthorized access, alteration, transmission and deletion. The transmission of information via the internet and/or through any other channel(s) is not completely secure and we cannot guarantee the security of your data transmitted to our Sites and any transmission is at your own risk.

7.0 RETENTION AND DISPOSAL OF DATA -

We keep the data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. By submitting your personal data, you agree to this transfer, storing or processing. We shall take reasonable steps to delete or permanently de-identify data that is no longer needed.

8.0 CHANGES TO THIS PRIVACY POLICY -

We reserve the right to update or revise this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our Sites. It is your responsibility to review this Privacy Policy periodically for any changes.

9.0 YOUR ACCEPTANCE OF THIS PRIVACY POLICY -

By visiting our Sites or otherwise providing us with information, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.